INSIDE L & D BOUTIQUE

Style-Centered

Hi everyone! My name is Dayana Pacheco. I’ve been working on a project alongside my mother for over two years and would like to give a warm welcome to L & D❤️
Growing up, my mother influenced my sense of fashion. She taught me that self expression is limitless. We explored the mall, consignment stores and boutiques. We bonded through shopping. We collected and swapped our pieces. However we always struggled with criticism on womens clothing being designed to one age and one style. But how do you know a woman’s age? And what does it look like to dress your age?
Therefore, I decided I want to take stress away from picking a category to show mothers, teenagers, and young adults how to express themselves in the same space. Through L & D, anyone can be on trend. Our collection is open to all shapes and inclusive to versatility.

RETURN POLICY

** All US domestic returns must be submitted through our email landdboutiquee@gmail.com . Upon receipt of your merchandise, please allow up to five business days for your return to the process should your inventory be within our return policy conditions.

RETURN PERIOD:

Items can be returned within 14 days of purchase for an exchange or store credit ONLY.

REQUIRED RETURN QUALIFICATIONS:

Items must be returned in original condition (tags attached, item unwashed and unworn). Shoe boxes returned damaged or taped will not be accepted. If returned merchandise does not meet our return policy conditions, you will forfeit compensation and the merchandise will be donated to a local charity. Only merchandise processed and identified on the returns platform will be accepted. Any additional items not registered for return will be ineligible for store credit/refund.

ITEMS NOT ELIGIBLE FOR RETURN:

All items notated as Final Sale

Accessories and swimwear

sale items Purchased with a discount of 30% or more

Return Details:

We are not responsible for any return shipping fees

THE PROCESS:

1. Find Your Order Number

You can access your order number in your email.

2. Print Your Return Label

After you've created a return or exchange, follow the instructions to print your return shipping label. When complete, you'll receive an email with tracking information and a copy of your return label just in case you need it.

3. Attach Return Label

Once you have printed your label, you will need to prepare your merchandise to ship back to our return facility. Please ensure item(s) are packaged securely. If you are reusing the original package you will need to cover the previous shipment label with the new return label. After all merchandise is packaged, sealed, and labeled you may drop off the return to any local USPS location.

You will receive a refund notification once your return has been processed.

4. Exchanges

All exchanges are for same merchandise. Exchanges will include sizing adjustments only. Newly requested exchange merchandise will be sent out upon receipt and scan of returned exchange(s) to USPS.

EXCHANGES:

We cannot guarantee your item will be available for exchange. Exchanges are processed for the amount paid for each item. We do not honor new discount codes on exchanges.

INTERNATIONAL RETURNS:

All International Returns customers will need to contact our customer service at landdboutiquee@gmail.com for assistance in the return process. Returns will be at the expense of the customer and shall be approved and assisted by our customer service department. International Returns DO NOT process on our online site return link only through customer service assistance**

L & D Boutique reserves the right to refuse any returns as well as make changes to our return policy at any time. It is the customers responsibility to review all store policies before placing an order or submitting a return request*